Frequently Asked Questions

You’ll fill out a brief intake form and discuss your goals with your therapist. They will customize your service based on your needs and comfort level.

We recommend arriving 5–10 minutes early to check in and settle in.

Only to your level of comfort. You will always be properly draped, and only the area being worked on is uncovered.

Yes, massage is safe for most people. However, certain medical conditions — such as fever, acute illness, contagious skin conditions, blood clots, or recent surgery — may require postponing. If you’re unsure, please consult your doctor and let your therapist know.

Relaxation massage should not hurt.
Deep tissue massage may feel intense, but it should never be overwhelming or painful.
Tell your therapist if the pressure needs adjusting.

You may undress to your comfort level. Draping is required by Texas law, and you will remain fully covered except the area being treated.

Yes. When available, but appointments are strongly recommended.

Yes. You may purchase gift certificates at either studio.

Yes. Many headaches are caused by tension in the neck, shoulders, and upper back. Massage helps relax these muscles and improve circulation, which may reduce the frequency or intensity of headaches.

Soreness is normal, especially after deep tissue work. Staying hydrated, taking a warm shower, and gentle stretching can help relieve any lingering tenderness.

Yes. Many people get massages the same day they exercise. A massage can help reduce stiffness and improve recovery. Let your therapist know so they can adjust pressure.

Many clients feel relief immediately. For chronic tension, it may take a few sessions to see lasting improvement.

Stress relief, muscle tension reduction, improved circulation, better sleep, flexibility, and overall wellness.

Yes. Swedish, Deep Tissue, Hot Stone, Sports, Prenatal, Reflexology, Lymphatic, and more.

Yes, Based on availability.

50-minute and 80-minute sessions are most common.

Shorter focused sessions or longer relaxation sessions are available depending on the service.

50-minute and 80-minute sessions are most common.

Shorter focused sessions or longer relaxation sessions are available depending on the service.

Drink water, avoid strenuous activity, and allow your body to rest.

After the first trimester—with a trained prenatal therapist.

Contact our Dallas or Forney locations—our team will be happy to assist you.

• Swedish Massage - relaxation
• Deep Tissue – muscle tension
• Sports Massage – athletic recovery
• Prenatal – expecting mothers (after first trimester)
• Hot Stone – deeper relaxation
• Reflexology – foot-focused
• Lymphatic Massage – swelling & detox support

If you’re unsure, we can help you choose.

It depends on your needs.

Most clients come every 2–4 weeks for maintenance.

Those with pain or high tension may benefit from weekly or bi-weekly sessions.

Yes. Massage calms the nervous system and supports emotional balance.

Yes. Especially after deep work. It typically fades within 24–48 hours.

Absolutely. Many clients enjoy combining services for enhanced relaxation.

• Signature Facial – all skin types
• Hydrating Facial – dry, tight, or flaky skin
• Anti-Aging Facial – fine lines, texture, firmness
• Acne Facial – breakouts and congestion

Extractions are optional and can be added or avoided based on your comfort.

Every 4–6 weeks is ideal for most clients.

Yes. Just notify your esthetician — they will tailor the treatment to your skin’s needs.

A shower isn’t required, but many clients prefer to shower beforehand to feel fresh and relaxed.

Sometimes minor purging happens after deep cleansing or extractions, but it is temporary and normal.

Yes. Though shaving right before a facial may cause temporary sensitivity. Shaving the day before is ideal.

It's best to avoid makeup for a few hours so your skin can fully absorb the products and breathe.

Avoid sweating, hot showers, exfoliation, and harsh products for 24 hours.

Absolutely. Facials benefit all skin types, and many men experience improvements in texture and clarity..

Yes. Certain facials can help brighten skin and improve uneven tone. Your esthetician can recommend the best option.

Mask policies may vary based on current local guidelines. Call the studio for the latest information.

Possibly. Depending on the injury. Always consult your doctor and inform your therapist before the session.

Hypoallergenic and fragrance-free options are available upon request.

Most spas recommend waiting until after the first trimester unless approved by your doctor.

Your therapist will position you safely using side-lying or prenatal bolsters for comfort and support.

Always consult your doctor first. Inform your therapist of any conditions or restrictions.

Yes. After the first trimester, unless otherwise approved by a healthcare provider.

We encourage all guests to silence phones to maintain a peaceful environment.

Absolutely. You can talk, stay quiet, or request silence—your comfort is what matters.

This is more common than people think. Massage can release physical tension that’s been held in the body. It’s completely normal.

 Water is best to stay hydrated and support recovery.

Yes. But take it easy for a few hours after deep tissue work.

It’s best to avoid alcohol until later in the day, as massage can amplify its effects.

Members receive:

• 1 massage per month at a discounted rate
• One free add-on each drafted month
• Rollover sessions that stay active for 12 months
• 10% off specialty services
• Member pricing on additional massages

Yes. They roll over for 12 months as long as your membership stays active.

A 30-day written notice is required.

Cancellation must be done through a studio cancellation form.

No. Membership enrollment must be completed by contacting the Dallas or Forney location.

Memberships are typically for the individual member. Some locations allow gifting a rollover session—ask your studio for details.

Some studios allow temporary freezes in cases such as medical leave or travel. Ask the Dallas or Forney location for availability.

Your membership may be suspended until updated payment info is provided.

No. Tips are optional but greatly appreciated based on your experience.

If you choose to leave gratuity, the typical range is 20–25%.

Both locations accept major credit cards; call to confirm specific payment options.

Appointments may be cancelled up to 24 hours in advance.
Late cancellations or no-shows may result in a fee up to the full service amount.

Your session may be shortened to avoid delaying others.
The full-service fee still applies.

Please reschedule if you are experiencing illness.
We reserve the right to refuse service if symptoms are present.

Yes. With restrictions:

• Parent/guardian must sign consent
• Parent/guardian must stay on-site
• Some services may not be available for minors

A light meal is fine. Avoid heavy meals immediately before your session to stay comfortable.

Weekends and evenings fill up quickly. Booking a few days in advance is recommended.

Yes. Depending on availability. If you have a preferred therapist, booking early helps secure your spot.

Yes. When available. Online availability updates in real time.

Yes. Street and nearby parking is available. Call for details if needed.

Yes. On-site and nearby parking are available.

Yes. Most services are offered at both studios.
Call if you need something specific.

Through our Book Now page or by calling either location.

Dallas
202 S. Tyler St.
Dallas, TX 75208
📞 469-833-6621

Forney
203 S. Bois ‘D Arc St.
Forney, TX 75126
📞 469-642-9686

Through our Book Now page or by calling either location.